Return to Work
Management of injured workers requires cooperation from a number of parties including the employer, injured worker, employees, doctor, insurer and other health professionals. Work Health Options manages your workers’ injuries both effectively and efficiently as we believe that claims management, return to work is vital, but only a part of the injury management process.
Injury Management
Injury management involves early intervention in medical treatment, return to work, claims handling, rehabilitation and human resource management practices in the workplace.
Work Health Options (WHO) monitors management strategies for claims, review estimates and costs, providing a forum for discussion among all stakeholders. Our aim is to ensure clients implement and review effective management strategies, using their preferred medical network, rehabilitation providers and lawyers or WHO’s recommended partners.
Claims Management
Workers Compensation is about the health and recovery of a worker and must have the fundamental basis of achieving this in a safe manner. Simply, this is a health product requiring health solutions; the only difference is how it is funded.
Claim Reviews
Work Health Options (WHO) conduct regular, active reviews with our clients, agents/insurers, legal providers and other key stakeholders such as rehabilitation or medical providers, promoting:
- Continuing communication
- Identification of progress against goals and achievement of the plan
- Changing risks and barriers to be identified and managed
- Constant screening
- Review of liabilities and auditing of appropriate payments under relevant sections of the Workers Compensation Act
Broking Services
Work Health Options (WHO) provides professional and cost-effective services for premium classifications, premium projections, alternative insurance programmes based on claims management strategies, liability exposures and the advantages and disadvantages of your business structure. By providing all suitable alternatives, we empower you to make well-informed commercial decisions.
Work Experience
At Work Health Options (WHO), we assist our clients with organising appropriate insurance to provide them with sufficient cover to commence unpaid work experience with the host employer (or various host employers) of their choice.
Work Experience Protection Insurance provides Personal Accident and now also Public Liability (Personal Liability) cover to the Insured person in the event that they are injured in the workplace or in the course of necessary travel between the person’s normal residence and the place of their voluntary activities. Multiple employers can also be covered under the one policy.
Health & Wellbeing
Our multi-disciplined team provides you with a range of health services to manage your specific workplace needs. These include: workers compensation health and recovery, preventive health – WHS solutions and an exclusive health and recovery infrastructure ranging from imaging through to 24/7 GP support.
Work Health & Safety
WHO aids the development of a Work Health, Safety & Welfare (WHSW) management system and if required can assist to continuously improve these systems once your organisation’s baseline health and safety performance has been determined. If required we will work with your organisation to achieve continual improvement, demonstrating both due diligence and competence in the workplace. The first step of the continual improvement process can only begin once an organisation’s baseline health and safety performance has been determined using a competent audit criteria.
In additions to audits WHO provides a number of services for organisations and make comprehensive recommendations including but not limited to;
- Independent Risk Assessments
- WorkCover Improvement Notice
- Safety Management Systems
- Workstation Ergonomic Assessments
- Work From Home Assessments
- Hazard Identification Audits
- Hazardous Substances / Dangerous Goods Audits
- Safe Work Method Statements
- Incident Investigation